FAQ

We recommend an absolute minimum of once every 4-6 weeks for best results. 

When addressing specific skin issues such as fine lines and wrinkles, ache or hyperpigmentation for example, we suggest you consult with our expert skin care specialist as to how best to address your concern as you may require a course of treatments more frequently.

We encourage you to book your appointments in advance to ensure your preferred time. It is important to us that you enjoy every moment of your experience at NZURI.

We require a  25%  deposit on any treatment choice to confirm your booking. Deposits are non refundable.

Please arrive on time for your treatment.

Turn off or mute your mobile phones during your treatments.

Please allow 24hours notice to cancel or reschedule a reservation.

NZURI uses the best products. This does not guarantee that you will not have a reaction to any of our products or services. 

Please TELL Us about any allergies and sensitivities as well as any and all medications you are taking to avoid any interactions. Some of our services are not recommended during pregnancy. Please check with your doctor and advise Us.

We value & respect our clients’ legal right to privacy of information. All information that you share will be held confidential unless otherwise agreed to in writing or by legal obligation. 

This includes but is not limited to client records, emails, and clients’ verbal statements made in trust, etc.

We are here to serve you and make your experience a pleasant one, while offering you the opportunity to de-stress and improve your health. However, we are not perfect and are always open to suggestions. 

We need your input for growth and progress so please let us know, calmly and constructively, by contacting us directly, on how to better serve you. We promise to listen to you and would appreciate a higher & more evolved mindset in allowing us this opportunity to improve as opposed to speaking negatively through social media. At the same time, 

if you are a satisfied client, we ask that you please take a moment to give this positive feedback through an online review, for that is how others come to learn about the great experience they, too, can have. It is also how we’re able to grow and serve better in our community. Thank you for choosing Nzuri.

Our mission is to help you look and feel your best by customizing treatments that address not only your skin concerns but also your skin goals.